Customer Service Excellence

Vanstones Garage Launceston

VANSTONES- An Independent Dealer offering a range of Quality New and Used Vehicles, Servicing and Repairs, Accident Repairs, MOT, Parts and Accessories, and Recovery Service for Launceston and surrounding areas.

Established in 1985 by Leon Vanstone, we were part of the Dealer Network for MG Rover and are Land Rover specialists.

Expanding premises by adding a showroom, bodyshop and larger workshops enabled us to offer a wide range of services.

After the collapse of the MG Rover group in 2005, XPART took over supply of parts and we were approved as a XPART Autoservice Centre.

  • In 2010 Leon Vanstone and Sons moved into larger premises and were able to expand services to include class 4,5L and 7 MOT testing.
  • In 2011 a new, purpose built Accident Repair Centre, including a paint booth enabling refinishing of large light commercial vehicles, was constructed.
  • In 2012 we joined the RAC Network of Approved Garages.We also subscribed to the Motor Industry Code Of Practice For Service And Repair, giving our customers added peace of mind.
  • In 2013 we became a member of the new ServiceSure Autocentre Network. Allowing us to offer our customers a National Warranty and a real cost effective alternative to the manufacture networks. This also offers an online booking system via the ebeepbeep.com website. We also were approved as a Ferodo Brake Specialist Centre and as a Evergreen Performance Tyre Centre. We were listed on the Institute of the Motor Industry (IMI) new Professional Register. The IMI’s Professional Register is a representation of automotive professionals who have committed to maintaining their skills, knowledge and competence through continuing professional development.
  • In 2014 we were inspected by the AA as part of our ongoing commitment to Motor Codes, maintaining our 100% pass result first achieved with our RAC inspection in 2012.
  • In 2015 we were selected to join the RAC Used Car Approved Network to offer customers the benefits of RAC BuySure. See our used car section of our website for details.
  • In 2016 we were selected to join the AA Garage Guide. Listings on this guide compare quality not price and offer a digital service history and other benefits. We also became a Davanti tyre dealer. This new and exciting range of tyres offer exceptional performance and a tyre life guarantee. See our tyre section of our website for details.
  • In 2017 we joined the ALIVE Tuning network offering performance tuning for Land Rover and selected other makes and models.

 


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